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What Matters Most to Banking Customers

Only 15% of Americans have confidence in the U.S. banking system, according to Gallup research. This marks an all-time low. Here's how banks can start to rebuild trust.
Fixing Customers' Confidence in Banks

In the wake of the financial crisis and Occupy Wall Street, the public's confidence in banks has hit record lows. The situation is dangerous but fixable, says Gallup's chief economist.
Rebuilding Trust in Banks

Americans' confidence in banks is at a historic low. To combat this problem, banks must restore the trust of their employees and help rev up the country's jobs engine: small business.
Homeownership: Still the American Dream?

The mortgage finance system is broken. Housing prices continue to decline. Foreclosures are expected to increase in the coming months. So does this foretell the end of the dream of homeownership? No, says Gallup's chief economist.