Retail http://businessjournal.gallup.com/ http://backend.userland.com/rss Gallup WebTeam Talk isn't cheap. In fact, when managers have meaningful exchanges with their employees, they don't only show they care. Gallup has found that they also add value to their organization's bottom line. http://businessjournal.gallup.com/content/147749/Value-Conversations-Employees.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/147749/Value-Conversations-Employees.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 30 Jun 2011 15:00:00 GMT "Millennials are among the savviest of shoppers, and they're poised to spend more on their purchases," says one retail expert. These young consumers use a variety of shopping channels, posing huge challenges to retailers who want to target them. http://businessjournal.gallup.com/content/146990/Marketing-Tweeters-Facebook-Friends.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/146990/Marketing-Tweeters-Facebook-Friends.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Mon, 11 Apr 2011 15:00:00 GMT As companies compete in today's "new normal," many have been redefining and refocusing their branded offerings. But it's going to take a lot more than tweaking price and product to build a lasting customer relationship now and in the future. http://businessjournal.gallup.com/content/144260/Win-Service.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/144260/Win-Service.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Wed, 10 Nov 2010 12:00:00 GMT Contrary to conventional wisdom, shopping till you drop, or retail therapy, won't make you any happier. In fact, the worst time to make a major purchase is when you are feeling down. There are much smarter and more fulfilling ways to achieve thriving Financial Wellbeing. http://businessjournal.gallup.com/content/127193/Spending-Financial-Wellbeing.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/127193/Spending-Financial-Wellbeing.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 16 Sep 2010 15:00:00 GMT For retailers, store managers are the key to winning in today's hypercompetitive and fast-changing market. They set the tone for the entire store and dramatically influence key performance metrics. Here are five steps to getting the most out of those managers. http://businessjournal.gallup.com/content/127520/Retail-New-Normal.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/127520/Retail-New-Normal.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Tue, 27 Apr 2010 15:00:00 GMT Retailers' key to victory, and to fending off competitors, is creating an emotionally engaging experience for shoppers. In fact, Gallup's research finds that fully engaged customers spend $20 more for every $100 transaction than do average customers at the same stores. http://businessjournal.gallup.com/content/127067/Waging-War-Shoppers-Wallets.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/127067/Waging-War-Shoppers-Wallets.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Wed, 07 Apr 2010 17:00:00 GMT Fraser Longden, head of talent and engagement for the parent company of home improvement powerhouse B&Q, knows how to engage the disengaged. In this interview, he discusses what lessons should be learned in the aftermath of the economic downturn. http://businessjournal.gallup.com/content/125024/Yourself-Engagement.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/125024/Yourself-Engagement.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Tue, 12 Jan 2010 16:00:00 GMT “The unemployment rate shot up by half a percentage point in May, the biggest single-month increase in over twenty years,” notes Princeton economist Alan Krueger. The job cuts have hit the retail and financial services sectors particularly hard, and they illustrate problems in the economy in general. But they also point to opportunities for forward-thinking business leaders. http://businessjournal.gallup.com/content/108556/Amid-Job-Losses-All-Isnt-Lost.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/108556/Amid-Job-Losses-All-Isnt-Lost.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 10 Jul 2008 05:00:00 GMT Companies around the globe, such as Starbucks, Procter & Gamble, and Wal-Mart, are battling with the marketing challenges posed by a tough economy. What strategies work best for these global brands -- and why? A marketing expert tackles these questions. http://businessjournal.gallup.com/content/108670/When-Going-Gets-Tough.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/108670/When-Going-Gets-Tough.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 10 Jul 2008 05:00:00 GMT Upscale clothier Jack Mitchell, author of the bestseller Hug Your Customers and CEO of Mitchells/Richards/Marshs, explains his infectiously enthusiastic approach to management in his latest book, Hug Your People. In this interview, Mitchell tells why positivity is good for productivity and profits. http://businessjournal.gallup.com/content/105805/Business-Value-Niceness.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/105805/Business-Value-Niceness.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 10 Apr 2008 05:00:00 GMT