Element 1 Expectations http://businessjournal.gallup.com/ http://backend.userland.com/rss Gallup WebTeam How does employee engagement move through an organization? Does it begin in the executive suite and move down through managers to frontline workers? Or does it come from all different directions? Gallup researchers set out to tackle these essential leadership questions. http://businessjournal.gallup.com/content/144140/Leading-Engagement-Top.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/144140/Leading-Engagement-Top.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Tue, 02 Nov 2010 15:00:00 GMT Making sure employees know what's expected of them at work is the foundation of management. Supported by decades of Gallup research, the authors of 12: The Elements of Great Managing explain why. http://businessjournal.gallup.com/content/26281/First-Element-Great-Managing.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/26281/First-Element-Great-Managing.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 08 Feb 2007 06:00:00 GMT In creating their brand images, businesses typically focus on the external world. They take a walk outside the organization to see how they look through the eyes of the prospects and customers they hope to entice. But too often, those companies overlook an audience that's every bit as important as the external one: the employees who "live" the brand every day. http://businessjournal.gallup.com/content/20719/Marketers-Dont-Ignore-Your-Companys-Employees.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/20719/Marketers-Dont-Ignore-Your-Companys-Employees.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 12 Jan 2006 06:00:00 GMT How a focused and determined new manager of an underperforming hotel tightened expectations, showed the staff their potential, and turned the property's finances around. http://businessjournal.gallup.com/content/19093/Fixing-Sneaky-Broke-Hotel.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/19093/Fixing-Sneaky-Broke-Hotel.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 13 Oct 2005 05:00:00 GMT More than 90% of the country's workforce isn't engaged at work. And that's just one alarming statistic from a recent Gallup study. How should Japan's executives tackle this problem? http://businessjournal.gallup.com/content/17242/Grim-News-Japans-Managers.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/17242/Grim-News-Japans-Managers.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 14 Jul 2005 05:00:00 GMT If the Thai government is counting on that country's employees to fuel a vibrant, progressive economy, it should be forewarned that its efforts may remain stuck in neutral. A recent Gallup Employee Engagement Index survey in Thailand revealed that "engaged" employees make up only 12% of the country's employee population. http://businessjournal.gallup.com/content/16285/WakeUp-Call-Thailand-Inc.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/16285/WakeUp-Call-Thailand-Inc.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 12 May 2005 05:00:00 GMT Learning programs alone don't engage employees, reports a Gallup survey of workers in Singapore, where participation in training is on the decline. http://businessjournal.gallup.com/content/14497/Limits-Employee-Training.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/14497/Limits-Employee-Training.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 13 Jan 2005 06:00:00 GMT Soon after assuming responsibility for a Best Buy store, one of Eric Taverna's big challenges was to harness the energy of his employees. His approach -- and its positive, long-term effects -- offer lessons to managers across all industries on how to build a committed workforce. http://businessjournal.gallup.com/content/12568/One-Store-One-Team-Best-Buy.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/12568/One-Store-One-Team-Best-Buy.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 12 Aug 2004 05:00:00 GMT The country has a big management problem on its hands: More than 80% of British workers lack any real commitment to their jobs, and a quarter of those are "actively disengaged," according to a recent Gallup survey. This alarming fact has led to low employee retention, high absentee levels, and low productivity. What's worse, the situation hasn't improved over the past couple of years. http://businessjournal.gallup.com/content/9847/Great-Britains-Workforce-Lacks-Inspiration.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/9847/Great-Britains-Workforce-Lacks-Inspiration.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 11 Dec 2003 06:00:00 GMT Some managers inspire excellence. Some inspire loyalty. But a very few, such as Diane Marinacci at the federal General Services Administration, inspire people to the highest quality of work, the sincerest forms of loyalty, and passionate engagement. Find out what makes Marinacci so special, and successful. http://businessjournal.gallup.com/content/1381/Their-Best-Friend-Work.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication http://businessjournal.gallup.com/content/1381/Their-Best-Friend-Work.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 13 Nov 2003 06:00:00 GMT