World-class organizations select great managers, build high-performing teams, hire for talent, and create workplace cultures rooted in employee engagement, among other things -- all to deliver a great customer experience.
One in five U.S. microbusiness owners report taking no vacation days in the past year, with another 21% saying they took a week or less. Half of those who took no vacation days say they don't expect to take any in the next 12 months either.
Beer leads wine as the drink of choice among Americans who consume alcohol, by as big a margin as Gallup has seen in six years. The percentage of Americans who report consuming any alcohol is now 64%, similar to recent levels.
Most Americans are using cost-saving measures to purchase items this summer. A majority have recently bought generic goods and gone online to find the best deal, while fewer have gone shopping for fun or made major purchases.